Practical AI use cases
Start with a recurring business problem, not a shiny new tool.
Administration
- Summarize documents and meetings
- Draft routine correspondence
- Organize information from forms and notes
- Create first drafts of procedures
Sales and marketing
- Prepare personalized follow-ups
- Draft proposals and estimates
- Repurpose useful content
- Research customer needs and themes
Customer service
- Draft answers to common questions
- Route inquiries to the right person
- Summarize service histories
- Build a searchable knowledge base
Operations
- Turn expert knowledge into checklists
- Compare reports and spot patterns
- Prepare schedules and work plans
- Reduce duplicate data entry
The best first project is valuable enough to matter, contained enough to manage, and easy enough to measure.